Holiday Closure: Please note we will be closing on Fri 20/12/24 at 4pm and reopening on Tues 14/01/25 at 9am. All orders placed after Tues 17/12/24 will be sent in mid-January 2025. We will still be periodically processing orders and checking emails in this time. Thanks again for your support in 2024 and have a great holiday season!
PRIVACY & SECURITY POLICY
This privacy & security policy page outlines how we collect and use your information with use of this website, and how we protect such information.
This policy may be subject to change over time, and you should check this page intermittently to ensure you are satisfied with any such potential changes.
​
IMPORTANT NOTES:
-
We will never distribute your personal information to third parties, other than to fulfil your enquiry or order, or other duties of ours relevant to you.
-
On request, we will share the information we hold about you, where you will have opportunity for us to either update your information accordingly, or have your information completely deleted from our database.
-
Please send an email to admin@windsorrestorations.com.au if you wish to see the information we hold about you, or if you have any questions regarding our privacy & security policy.
​
INFORMATION WE COLLECT:
We may collect the following information about you;
-
Name
-
Contact information like email address or phone number (if supplied)
-
Shipping information (if supplied)
-
Other information relevant to fulfil your enquiry or order, or other duties of ours relevant to you
​
HOW WE USE YOUR INFORMATION:
We may use your information for the following reasons;​
-
To fulfil your enquiry or order, or other duties of ours relevant to you​
-
Internal record keeping
-
We may occasionally send newsletters or other promotional material to your email address. There will be the option to unsubscribe from future marketing material in any such emails
-
To possibly improve our products or service
​
USE OF COOKIES:
A cookie is a file with a small amount of data on it that is saved to your computer's hard drive. Our website, like many others, uses cookies to gather some basic information on your usage and website preferences. Cookies can be accepted or declined with your web browser's settings. Most browsers will automatically accept cookies but you can normally change your browser settings to decline some or all cookies. However, some pages or features on our website may not work as intended without cookies.
​
AUTOMATIC WEB LOG DATA:
When you browse our website, some data will automatically be logged, like many websites, such as your IP (Internet Protocol) address, operating system, browser type, pages visited, time spent on each page, and other related data. This data is only used for analytical purposes and is later automatically removed from the system.
​
SECURITY:
We have several digital and physical processes in place to ensure the security of the information we collect, to the best of our ability:
-
Our website has a valid SSL certificate on the vast majority of pages where possible to greatly mitigate risk with information transmission.
-
We only accept payments via a Secure Checkout or by PayPal on our website.
-
Our website is built & hosted using Wix, and some information will be securely stored on their globally-trusted servers.
-
We have managerial procedures in place in regards to access to digitally-stored information, as well as physically-stored information (if any).
​
EXTERNAL WEBSITE LINKS:
Our website may have pages that link to external websites. Please note that we have no control over how your information may be collected, used, or stored on websites external to ours, and are not responsible for such.